Policy
Shipping Policy
Our full shipping terms.
Rates & Delivery Times
See our Shipping page for full domestic and international rates, transit windows and complimentary shipping thresholds.
Address Accuracy
It is the customer's responsibility to provide a correct shipping address. Elevae is not responsible for orders delivered to incorrect addresses submitted at checkout.
Lost or Stolen Packages
Contact care@elevae.co within 14 days of the delivery date if your package is marked delivered but not received.